Policies

Last updated June 30, 2026

This Privacy Notice for Vezer Innovations Private Limited ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

Visit our website at https://www.vezer.app, or any website of ours that links to this Privacy Notice
Download and use our mobile application (Vezer), or any other application of ours that links to this Privacy Notice
Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at contact@vezer.app.

Google API Services — Limited Use Compliance: Vezer's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We do not use Google user data for advertising, cross-app tracking, user profiling, or any purpose beyond the specific features explicitly described in this Privacy Notice.

SUMMARY OF KEY POINTS

This summary provides key points from our Privacy Notice. You can find full details by clicking the links below or using our table of contents.

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about personal information you disclose to us.

Do we process any sensitive personal information? We do not process sensitive personal information such as racial or ethnic origins, sexual orientation, or religious beliefs.

Who can qualify as a Leader? To apply for a Leader account on Vezer, you may meet our direct qualification criteria, including: (1) if you are an individual who independently has 50,000+ followers on either Instagram/ Twitter (X)/ Facebook/ Youtube, or (2) if you are an individual who independently has 50,000+ followers on LinkedIn. We may collect and verify social media profile information to confirm eligibility. Learn more about Leader qualification and related data.

Do we access Google account data? Yes — leaders (our paying users) may optionally connect their Google account to enable Google Calendar integration and YouTube integration. All Google data accessed is described in full detail in Section 1B: Google User Data We Access and Section 1C: OAuth Scopes — Full Disclosure.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. Learn more about how we process your information.

In what situations and with which parties do we share personal information? We may share information in specific situations and with specific categories of third parties. Learn more about when and with whom we share your personal information.

How do we keep your information safe? We have adequate organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure. Learn more about how we keep your information safe.

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about your privacy rights.

How do you exercise your rights? The easiest way to exercise your rights is by submitting a data subject access request, or by contacting us at contact@vezer.app. We will consider and act upon any request in accordance with applicable data protection laws.

TABLE OF CONTENTS

WHAT INFORMATION DO WE COLLECT?
HOW DO WE PROCESS YOUR INFORMATION?
HOW DO WE USE GOOGLE USER DATA SPECIFICALLY?
WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?
HOW DO WE HANDLE YOUR SOCIAL LOGINS?
HOW LONG DO WE KEEP YOUR INFORMATION?
HOW DO WE KEEP YOUR INFORMATION SAFE?
HOW DO YOU DISCONNECT OR DELETE YOUR GOOGLE DATA?
DO WE COLLECT INFORMATION FROM MINORS?
WHAT ARE YOUR PRIVACY RIGHTS?
CONTROLS FOR DO-NOT-TRACK FEATURES
DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
DO WE MAKE UPDATES TO THIS NOTICE?
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

1. WHAT INFORMATION DO WE COLLECT?

1A. Personal Information You Disclose to Us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect may include the following:

Email addresses
Phone numbers
Names and display names
Profile pictures
YouTube channel information (for leaders who connect YouTube)

Sensitive Information. We do not process sensitive information.

Payment Data. We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument number and the security code associated with your payment instrument. All payment data is handled and stored by RazorPay. You may find their privacy notice at: https://razorpay.com/privacy/.

Social Media Login Data. We may provide you with the option to register with us using your existing social media account details, like your Google account. If you choose to register in this way, we will collect certain profile information about you from the social media provider, as described in the section called "HOW DO WE HANDLE YOUR SOCIAL LOGINS?" below.

Application Data. If you use our application(s), we also may collect the following information if you choose to provide us with access or permission:

Mobile Device Access. We may request access or permission to certain features from your mobile device, including your mobile device's calendar, social media accounts, and other features. If you wish to change our access or permissions, you may do so in your device's settings.
Mobile Device Data. We automatically collect device information (such as your mobile device ID, model, and manufacturer), operating system, version information and system configuration information, device and application identification numbers, browser type and version, hardware model, Internet service provider and/or mobile carrier, and Internet Protocol (IP) address (or proxy server).
Push Notifications. We may request to send you push notifications regarding your account or certain features of the application(s). If you wish to opt out from receiving these types of communications, you may turn them off in your device's settings.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Leader Direct Qualification Criteria

In Short: If you apply for a Leader account, you may qualify directly if you meet the follower thresholds below. We may collect and verify your social media profile information solely for this purpose.

You may qualify directly for a Leader account on Vezer if either of the following applies to you:

If you are an individual who independently has 50,000+ followers on either Instagram/ Twitter (X)/ Facebook/ Youtube.
If you are an individual who independently has 50,000+ followers on LinkedIn.

When you apply for a Leader account, we may collect social media profile details (such as platform, handle, and follower or subscriber counts) to verify that you meet these criteria. This information is used only to process your Leader application and maintain the integrity of the platform.

1B. Google User Data We Access

In Short: Leaders may optionally connect Google Calendar and/or YouTube. When they do, we access only the specific data necessary to provide that feature — nothing more.

Vezer connects to Google services on behalf of leaders (our paying users who manage communities). These integrations are entirely optional. Seekers (audience members) are not required to connect any Google account.

The following categories of Google user data may be accessed when a leader enables an integration:

Data Category	Integration	Why It Is Needed
Google account identity (email address, display name, profile picture)	Calendar & YouTube	To authenticate the leader and link their Google account to their Vezer profile
Primary calendar ID and time zone	Google Calendar	To create video call events and reminder tasks in the correct calendar at the correct local time
Calendar events (title, date/time, description, event status)	Google Calendar	To schedule, update, and cancel video call appointments between leaders and seekers
Google Tasks (title, notes, due date, completion status)	Google Calendar	To create reply-reminder tasks when seekers send messages; marked complete when the leader replies or the deadline passes
YouTube channel ID, name, thumbnail, subscriber count	YouTube	To link the leader's YouTube channel to their Vezer profile for display and engagement features
YouTube video list and video statistics	YouTube	To display the leader's content and allow leaders to configure automated comment-reply rules
YouTube comments and replies	YouTube	To read comments and post automated replies based on rules the leader explicitly configures
OAuth access tokens and refresh tokens	Calendar & YouTube	To maintain the leader's authorized connection without requiring repeated re-authentication

We never access: email inbox contents, Google Contacts, Google Drive files, browsing history, location history, financial data, or any Google data not explicitly listed in the table above.

1C. OAuth Scopes — Full Disclosure

In Short: We operate two separate Google OAuth 2.0 clients. Every scope is listed below with a precise explanation of the business purpose and the exact data accessed. We request only the minimum permissions necessary to provide each feature.

OAuth Client 1 — Google Calendar Integration
Used by: Leaders only (optional feature). Requested at the time the leader initiates the Calendar integration — not at initial app sign-up.

https://www.googleapis.com/auth/calendar (Sensitive scope)
Purpose: Read the leader's primary calendar metadata and time zone; create and update calendar events for scheduled video calls.
Data accessed: Calendar ID, calendar time zone, event title, date/time, description, event status.
Why this scope specifically: Required to determine which calendar to write video-call appointments into and to ensure events are created at the correct local time for the leader. Without this scope, Vezer cannot read the primary calendar ID or the leader's time zone.
https://www.googleapis.com/auth/calendar.events (Sensitive scope)
Purpose: Create, read, update, and delete calendar events for video call scheduling.
Data accessed: Event ID, title, start/end time, attendee list, video call link, event status.
Why this scope specifically: Leaders accept, reschedule, and cancel video call requests from seekers. Vezer must create the corresponding calendar event when a call is accepted, update it if rescheduled, and delete it if cancelled. All operations are triggered by the leader's explicit action within the Vezer app.
https://www.googleapis.com/auth/tasks (Sensitive scope)
Purpose: Create and manage Google Tasks as reply reminders when seekers send messages to the leader.
Data accessed: Task title, notes field (containing a summary of the incoming message), due date, completion status.
Why this scope specifically: When a seeker sends a message, Vezer creates a Google Task so the leader receives a native reminder on all their devices. The task is marked complete automatically when the leader replies within Vezer or when the configured reminder deadline passes. This scope is the minimum required to create and update tasks via the Google Tasks API.
openid (Basic scope)
Purpose: Authenticate the leader via Google Sign-In using an OpenID Connect ID token.
Data accessed: User sub (unique Google identifier).
Why this scope specifically: Required by the Google OAuth 2.0 / OpenID Connect authentication flow to verify the identity of the user connecting their Calendar account.
https://www.googleapis.com/auth/userinfo.email (Basic scope)
Purpose: Identify which Google account the leader is connecting to their Vezer profile.
Data accessed: Primary Google email address.
Why this scope specifically: Used solely to associate the correct Google account with the leader's Vezer account and to display the connected account email in the app settings, so the leader always knows which account is linked.
https://www.googleapis.com/auth/userinfo.profile (Basic scope)
Purpose: Display the leader's Google name and profile picture within the Vezer interface for the Calendar integration.
Data accessed: Display name, profile picture URL.
Why this scope specifically: Allows Vezer to show the leader which Google profile is connected, improving clarity and trust in the integration.

OAuth Client 2 — YouTube Integration
Used by: Leaders only (optional feature). Scopes are requested by the mobile app (Flutter) via Native Google Sign-In; our backend validates and uses the resulting token. Requested at the time the leader initiates the YouTube integration — not at initial app sign-up.

https://www.googleapis.com/auth/youtube.force-ssl (Restricted scope — Google classification)
Purpose: Read the leader's YouTube channel data, video list, and comments; post automated comment replies on behalf of the leader based on rules the leader explicitly configures.
Data accessed: Channel ID, channel name, channel thumbnail, subscriber count, video list, video statistics, existing comment text (author, timestamp), and the ability to post reply comments.
Why this scope specifically: Leaders use Vezer to configure keyword-based automation rules that reply to YouTube comments on their own videos. This scope is the minimum required to both (a) read incoming comments to evaluate whether they match a rule, and (b) post replies when a rule is triggered. The "force-ssl" variant is mandated by Google for all write operations on the YouTube Data API and ensures all data is transmitted over encrypted HTTPS connections. Vezer never posts content without an active rule the leader has explicitly set up and activated.
What we do NOT do with this scope: We do not read, modify, or interact with any YouTube channel other than the one the leader has connected to their own Vezer account. We do not post content autonomously — every reply is the result of a leader-configured rule.
https://www.googleapis.com/auth/youtube.readonly (Sensitive scope)
Purpose: Read-only access to the leader's YouTube channel, video list, and comment data.
Data accessed: Channel information, uploaded videos, video statistics, comment threads (read only).
Why this scope specifically: Used when the leader wishes to view their YouTube content and comment analytics within Vezer without having automated reply rules enabled. This provides a read-only view for leaders who want visibility but not automation.
openid (Basic scope)
Purpose: Authenticate the leader via Google Sign-In for the YouTube account connection.
Data accessed: User sub (unique Google identifier).
Why this scope specifically: Required for the Google OAuth 2.0 authentication flow used in the YouTube integration.
https://www.googleapis.com/auth/userinfo.email (Basic scope)
Purpose: Link the correct Google account to the leader's Vezer profile when connecting YouTube.
Data accessed: Primary Google email address.
Why this scope specifically: Ensures the leader can see and confirm which Google account is connected to the YouTube integration within Vezer settings.
https://www.googleapis.com/auth/userinfo.profile (Basic scope)
Purpose: Display the leader's Google name and profile picture for the YouTube connection confirmation screen.
Data accessed: Display name, profile picture URL.

Minimum Scope Principle: We request each scope only when the corresponding feature is being actively set up by the leader. Scopes are presented on the Google consent screen at the time the leader chooses to enable the specific integration (Calendar or YouTube), giving leaders full visibility and control before approving any permission.

1D. Server-Side Google APIs (No User OAuth Required)

In Short: The following Google services are used by Vezer's backend infrastructure using server-to-server credentials. They do not access any individual user's Google account data and do not require user OAuth authorization.

Service	Credential Type	Purpose	User Data Accessed
YouTube Data API v3	API Key (server-side)	Look up and analyze publicly available YouTube channels for profile discovery features available to all Vezer users	None — public data only
Google Gemini AI	API Key (server-side)	AI-powered analysis of leader profiles and classification of incoming messages to help leaders prioritize responses	Message text is processed in transit; not stored by Google under our API agreement
Firebase	Service Account	Push notifications to iOS and Android devices; file storage for profile media	Device push tokens; uploaded media files
Gmail SMTP	App Password	Sending transactional emails: OTP verification codes and system notifications to users	Recipient email address (user's own email only) — we have no access to any user's Gmail inbox

1E. Information Automatically Collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

The information we collect includes:

Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type and settings, and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports, and hardware settings).

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
To enable user-to-user communications. We may process your information if you choose to use any of our offerings that allow for communication with another user.
To schedule and manage video call appointments. When a leader accepts a video call request from a seeker, we process calendar and scheduling information to create, update, or cancel the associated Google Calendar event and Google Task reminder on the leader's behalf.
To manage YouTube comment automation. When a leader has configured automated comment-reply rules, we process YouTube comment data to evaluate whether comments match those rules and to post replies as configured by the leader.
To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For more information, see "WHAT ARE YOUR PRIVACY RIGHTS?" below.
To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.
To save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual's vital interest, such as to prevent harm.

3. HOW DO WE USE GOOGLE USER DATA SPECIFICALLY?

In Short: Google user data is used exclusively to provide the features the leader explicitly enables. We never use it for advertising, profiling, or any secondary purpose.

Google Calendar Integration

Create a Google Task reminder when a seeker sends the leader a message, ensuring the leader never misses a conversation requiring a reply.
Automatically mark the reminder task complete when the leader replies within Vezer or when the configured reminder deadline passes.
Create a Google Calendar event when a video call request is accepted by the leader, including the call link and relevant seeker details.
Update the calendar event if the video call is rescheduled by either party.
Delete the calendar event if the video call is cancelled by either party.
Read the leader's primary calendar ID and time zone solely to ensure events and tasks are placed in the correct calendar at the correct local time.

YouTube Integration

Fetch and display the leader's YouTube channel information (name, thumbnail, subscriber count) within their Vezer profile.
Retrieve the leader's video list and statistics to display content and allow comment rule configuration.
Read comments on the leader's videos to evaluate whether they match keyword rules configured by the leader.
Post automated replies to comments that match the leader's configured rules — only when the leader has explicitly created and activated a reply rule.
Allow the leader to view comment analytics and manage YouTube engagement from within the Vezer dashboard.

Account Identity Data

Authenticate the leader and associate their Google account with their Vezer profile.
Display the connected Google account name and email within app settings so the leader always knows which account is linked.

We never use Google user data to: serve targeted advertisements, build user profiles for third parties, train machine learning models on individual user data, share data with data brokers or analytics companies, or transfer Google user data to any third party except as described in this Privacy Notice or as required to provide the features the leader has explicitly enabled.

4. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?

In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.

If you are located in the EU or UK, this section applies to you.

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:

Consent. We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. For Google OAuth integrations, we rely on your explicit consent — you may withdraw your consent at any time by disconnecting the integration. Learn more about withdrawing your consent.
Performance of a Contract. We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information to:
1. Analyze how our Services are used so we can improve them to engage and retain users
2. Develop and display relevant content for our users
Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

If you are located in Canada, this section applies to you.

We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent). You can withdraw your consent at any time.

In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including for investigations and fraud detection and prevention, for business transactions provided certain conditions are met, or if disclosure is required to comply with a subpoena, warrant, or court order.

5. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations described in this section. We do not sell, rent, or trade your Google user data to any third party.

Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents ("third parties") who perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with our third parties, which are designed to help safeguard your personal information.

The categories of third parties we may share personal information with are as follows:

Data Analytics Services
Data Storage Service Providers
User Account Registration & Authentication Services

Infrastructure Sub-Processors (Google User Data): Google user data is shared only with the following infrastructure providers as necessary to operate the services the leader has enabled:

Provider	Purpose	Data Shared
Amazon Web Services (AWS)	Cloud hosting and encrypted database infrastructure	All stored data (encrypted at rest; AWS cannot decrypt user data)
Google Firebase	Push notifications and file storage	Device push tokens; profile media files
Google Gemini AI	AI message classification (server-side only)	Message text processed in transit, subject to Google's enterprise data handling terms

We also may need to share your personal information in the following situations:

Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Legal Disclosures. We may disclose your data if required to do so by law, court order, or governmental authority, or if we believe in good faith that disclosure is necessary to protect the safety of any person, protect our rights, or investigate fraud. We will notify affected users of such disclosures where legally permitted.
Other Users. When you share personal information (for example, by posting comments, contributions, or other content to the Services) or otherwise interact with public areas of the Services, such personal information may be viewed by all users.

6. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services and your account, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.

We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising, including to help manage and display advertisements and to tailor advertisements to your interests. The third parties and service providers use their technology to provide advertising about products and services tailored to your interests which may appear either on our Services or on other websites.

To the extent these online tracking technologies are deemed to be a "sale"/"sharing" (which includes targeted advertising, as defined under the applicable laws) under applicable US state laws, you can opt out of these online tracking technologies by submitting a request as described below under section "DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?".

Google Analytics: We may share your information with Google Analytics to track and analyze the use of the Services. To opt out of being tracked by Google Analytics across the Services, visit https://tools.google.com/dlpage/gaoptout. You can opt out of Google Analytics Advertising Features through Ads Settings. For more information on the privacy practices of Google, please visit the Google Privacy & Terms page.

7. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?

In Short: We offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies.

As part of our Services, we offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies (collectively, "AI Products"). These tools are designed to enhance your experience and provide you with innovative solutions. The terms in this Privacy Notice govern your use of the AI Products within our Services.

Our AI Products are designed for the following functions:

AI-powered leader profile analysis
Intelligent message classification and prioritization
Automated YouTube comment evaluation and reply assistance

How We Process Your Data Using AI: All personal information processed using our AI Products is handled in line with our Privacy Notice and our agreement with third parties (including Google Gemini AI, as described in Section 1D). AI processing is used only to provide features the user has explicitly enabled and never to profile users for advertising or other non-service purposes.

8. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

In Short: If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.

Our Services offer you the ability to register and log in using your third-party social media account details (like your Google account). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, and profile picture, as well as other information you choose to make public on such a social media platform.

We will use the information we receive only for the purposes that are described in this Privacy Notice or that are otherwise made clear to you on the relevant Services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.

9. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law. No purpose in this notice will require us keeping your personal information for longer than three (3) months past the termination of the user's account.

Google User Data Retention Specifically:

OAuth access and refresh tokens: Retained while the integration is active. Deleted immediately upon the leader disconnecting the integration or deleting their account.
Calendar event mapping IDs: Retained while the corresponding booking exists in Vezer. Deleted when the booking is cancelled or the account is deleted.
YouTube channel metadata (name, URL, channel ID): Retained while the YouTube integration is active. Deleted upon disconnection or account deletion.
Full calendar event content and YouTube comment text: Never stored. Fetched in real time, processed, and discarded.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

10. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. These measures include:

All API communications use HTTPS / TLS 1.2 or higher.
OAuth access tokens and refresh tokens are encrypted at rest using AES-256 encryption before being written to the database.
Access to production systems and encrypted tokens is restricted to authorized Vezer engineers only, with role-based access controls enforced.
OAuth tokens are never logged, printed to application logs, or exposed in API responses to the client.

Despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

11. HOW DO YOU DISCONNECT OR DELETE YOUR GOOGLE DATA?

In Short: You can disconnect any Google integration at any time directly from within the Vezer app. Disconnecting immediately revokes our access and removes your stored tokens.

Disconnect Google Calendar: In the Vezer app, navigate to Settings → Integrations → Google Calendar → Disconnect. This action immediately revokes your Google OAuth token, removes all stored tokens from our database, and marks the integration as inactive. Your Google Calendar data and tasks are not affected in any way.

Disconnect YouTube: In the Vezer app, navigate to Settings → Integrations → YouTube → Disconnect. This immediately revokes the OAuth token, removes all stored credentials, and unlinks your YouTube channel from your Vezer profile. Existing YouTube comments and videos are not affected.

Revoke Access via Google: You may also revoke Vezer's access at any time directly through your Google Account security settings at myaccount.google.com/permissions. If you revoke access this way, Vezer's integration features will stop functioning until you reconnect.

Delete Your Vezer Account: To delete your entire Vezer account and all associated data (including all stored Google data), contact us at contact@vezer.app or use the Delete Account option in the app's privacy settings. All Google OAuth tokens, calendar mappings, and YouTube metadata will be permanently deleted within 30 days.

12. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at contact@vezer.app.

13. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: Depending on your state of residence in the US or in some regions, such as the European Economic Area (EEA), United Kingdom (UK), Switzerland, and Canada, you have rights that allow you greater access to and control over your personal information.

In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (iv) if applicable, to data portability; and (v) not to be subject to automated decision-making. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.

If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.

If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.

Withdrawing your consent: If we are relying on your consent to process your personal information — which may be express and/or implied consent depending on the applicable law — you have the right to withdraw your consent at any time. For Google OAuth integrations, you can withdraw consent by disconnecting the integration as described in Section 11 above. You can also withdraw consent by contacting us using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, replying "STOP" or "UNSUBSCRIBE" to the SMS messages that we send, or by contacting us using the details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below. You will then be removed from the marketing lists. However, we may still communicate with you to send service-related messages that are necessary for the administration and use of your account.

Account Information: If you would at any time like to review or change the information in your account or terminate your account, you can:

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.

If you have questions or comments about your privacy rights, you may email us at contact@vezer.app.

14. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice.

California law requires us to let you know how we respond to web browser DNT signals. Because there currently is not an industry or legal standard for recognizing or honoring DNT signals, we do not respond to them at this time.

15. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to and receive details about the personal information we maintain about you and how we have processed it, correct inaccuracies, get a copy of, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law.

Categories of Personal Information We Collect

We have collected the following categories of personal information in the past twelve (12) months:

Category	Examples	Collected
A. Identifiers	Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name	YES
B. Personal information as defined in the California Customer Records statute	Name, contact information, education, employment, employment history, and financial information	YES
C. Protected classification characteristics under state or federal law	Gender, age, date of birth, race and ethnicity, national origin, marital status, and other demographic data	YES
D. Commercial information	Transaction information, purchase history, financial details, and payment information	NO
E. Biometric information	Fingerprints and voiceprints	NO
F. Internet or other similar network activity	Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements	NO
G. Geolocation data	Device location	YES
H. Audio, electronic, sensory, or similar information	Images and audio, video or call recordings created in connection with our business activities	NO
I. Professional or employment-related information	Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us	YES
J. Education Information	Student records and directory information	NO
K. Inferences drawn from collected personal information	Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual's preferences and characteristics	YES
L. Sensitive personal information		NO

We will use and retain the collected personal information as needed to provide the Services or for:

Category A - As long as the user has an account with us
Category B - As long as the user has an account with us
Category C - As long as the user has an account with us
Category G - As long as the user has an account with us
Category I - As long as the user has an account with us
Category K - As long as the user has an account with us

Sources of Personal Information

Learn more about the sources of personal information we collect in "WHAT INFORMATION DO WE COLLECT?".

How We Use and Share Personal Information

Learn more about how we use your personal information in "HOW DO WE PROCESS YOUR INFORMATION?" and "HOW DO WE USE GOOGLE USER DATA SPECIFICALLY?".

We collect and share your personal information through:

Targeting cookies/Marketing cookies
Beacons/Pixels/Tags

Your Rights

You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:

Right to know whether or not we are processing your personal data
Right to access your personal data
Right to correct inaccuracies in your personal data
Right to request the deletion of your personal data
Right to obtain a copy of the personal data you previously shared with us
Right to non-discrimination for exercising your rights
Right to opt out of the processing of your personal data if it is used for targeted advertising (or sharing as defined under California's privacy law), the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ("profiling")

Depending upon the state where you live, you may also have the following rights:

Right to access the categories of personal data being processed (as permitted by applicable law, including Minnesota's privacy law)
Right to obtain a list of the categories of third parties to which we have disclosed personal data (as permitted by applicable law, including California's and Delaware's privacy law)
Right to obtain a list of specific third parties to which we have disclosed personal data (as permitted by applicable law, including Minnesota's and Oregon's privacy law)
Right to review, understand, question, and correct how personal data has been profiled (as permitted by applicable law, including Minnesota's privacy law)
Right to limit use and disclosure of sensitive personal data (as permitted by applicable law, including California's privacy law)

How to Exercise Your Rights

To exercise these rights, you can contact us by submitting a data subject access request, or by referring to the contact details at the bottom of this document.

We will honor your opt-out preferences if you enact the Global Privacy Control (GPC) opt-out signal on your browser.

Request Verification

Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes.

Appeals

Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us at contact@vezer.app. We will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal is denied, you may submit a complaint to your state attorney general.

California "Shine The Light" Law: California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?".

16. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Revised" date at the top of this Privacy Notice. If we make material changes to this Privacy Notice — particularly to how we access or use Google user data — we will notify you either by prominently posting a notice of such changes or by directly sending you a notification. We will seek fresh consent before expanding the scope of Google data we access. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.

17. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at contact@vezer.app or contact us by post at:

Vezer Innovations Private Limited

18, GF, SEC-7, RAMPRASTHA, GREENS, VAISHALI

Bharat Nagar (Ghaziabad)

Ghaziabad, UP 201010

India

18. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

You have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information, including any Google OAuth permissions you have granted. These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, please fill out and submit a data subject access request, or email us directly at contact@vezer.app.

Terms and Conditions

THE VEZER TERMS & CONDITIONS HAVE BEEN UPDATED ON THE 4th OF JANUARY, 2025

The following terms and conditions govern all use of the Vezer.app website, VEZER Mobile Applications and all content, services and products available at or through the VEZER Mobile Applications or the associated VEZER website (taken together, the Website or VEZER).

The Website is owned and operated by VEZER INNOVATIONS PRIVATE LIMITED. The Website is offered subject to your acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies (including, without limitation, VEZER's Privacy Policy) and procedures that may be published from time to time on this Site by VEZER INNOVATIONS PRIVATE LIMITED (collectively, the "Agreement").

Please read this Agreement carefully before accessing or using the Website. By accessing or using any part of the website, you agree to become bound by the terms and conditions of this agreement. If you do not agree to all the terms and conditions of this agreement, then you may not access the Website or use any of our services.

If these terms and conditions are considered an offer by VEZER, acceptance is expressly limited to these terms. The Website is available only to individuals who are at least 18 years old.

SECTION I; I agree and acknowledge that:

VEZER is an access platform to leaders. It's a platform that has two categories of individuals. One is a Seeker (who is a fan/ follower/ admirer and believer) of a Leader and the other is the Leader who could be a Business Leaders, Influencers, Content Creators, Celebrities, Public Figures or Expert Professionals such as Doctors/ Lawyers/ Journalists and their likes who satisfies the leader qualification criteria described in the VEZER Privacy Policy. Please refer to the "VEZER Privacy Policy".
VEZER is a platform where I have the opportunity to have a one-to-one interaction with the leader of my choice and increase my chances of getting a response from them by valuing their time.
I may chose to connect with a Leader for sharing my opinions on a topic, sharing my feedback about them, requesting for advice/ guidance from them, purely for vanity as I maybe a fan/ follower of them, or for any other reason that may warrant that outreach while I remain cognizant of the community guidelines.
Any and all commentary, opinions, interactions, dialogue and/or answers to any questions ("Commentary") provided by the Leaders (Business Leaders, Influencers, Content Creators, Celebrities, Public Figures or Expert Professionals such as Doctors/ Lawyers/ Journalists and their likes) available for me to engage with through VEZER are provided for educational, informational and networking purposes only.
I shall reach my own conclusions, of my own free will without coercion, and assume any and all risk and full responsibility associated with any actions taken or inactions determined as a result of the Commentary provided.
VEZER and its affiliated and related entities, successors and assigns and each of their respective owners, principals, officers, directors, employees, members, agents, representatives, licensees, service providers and contractors (collectively, "VEZER Parties"), and Leaders, are not liable for any such conclusions or reliance upon Commentary that may result in losses, lost revenues or profits, liabilities, deficiencies, claims, actions, suits, legal proceedings, judgments, settlements, interest, awards, penalties, fines, costs, expenses, including attorneys' fees, and any actual, speculative, consequential, incidental, direct, indirect, exemplary, special or punitive damages of any kind.
The information contained on VEZER and provided during interactions with our experts are for educational, informational and networking purposes only – considering what is offered to you via VEZER or the Leaders as professional advice or help is left to the discretion of the Seeker.
VEZER accepts no liability whatsoever for any loss or damage you may incur, and you hereby waive, release, and discharge VEZER from any liability or damage arising from your interactions with and on VEZER.
VEZER has done and is constantly doing it's best to ensure that each and every Leader on the platform is authenticated and verified. VEZER is only an access platform. Nothing available on or through VEZER should be understood as a recommendation not to consult with professionals to address your particular situation and/or problems. In fact, we urge you to engage qualified professionals in those areas in which you seek advice in whichever case applicable. The information contained on VEZER and the information available through our experts are not intended as, and shall not be understood or construed as, legal, medical, financial, or psychological advice. While the Leaders may provide information that relates to laws or legal issues, health, fitness, lifestyle, mindset, finance and/or other personal issues/ queries, including information provided by Leaders who may happen to be professionals such as lawyers, doctors, psychologists, accountants, investors or professionals from various industry domains and the like, VEZER does not endorse any commentary/ advice/ guidance and does not guarantee that a Leader is a qualified, licensed professional (Please see "VEZER Privacy Policy"). Neither VEZER nor any of its employees, or contractors shall be held liable or responsible for any errors or omissions on VEZER or for any damage you may suffer as a result of failing to seek competent professional advice from a licensed professional who is familiar with your situation.
VEZER is an access platform to individuals who have a large and loyal fan/ follower base and are difficult to access through traditional social media platforms. VEZER is not a consulting/ advisory/ guidance platform. While some/ many of the Leaders on VEZER may use the platform to provide consulting/ advisory/ guidance to Seekers, VEZER is limited to being the tool that helps access such Leaders, and in no way endorses any of the commentary provided by the Leaders or takes responsibility for its accuracy or value.
In addition to the immediately preceding point, which clearly specifies that VEZER information or interactions or engagements by and between VEZER Leaders and Seekers is for educational, informational and networking purposes ONLY, any Leader or Seeker who offers or promotes or references lewd, sexual or sexually gratifying or otherwise pornographic content or services, including nudity, whether or not such includes an expressed or implied financial transaction, shall be immediately suspended and/or permanently removed from VEZER. In common language; no "18+" content is permitted on VEZER. In such cases, VEZER shall act unilaterally and without notice and shall be the sole and final arbiter of any action or decision to suspend, remove or permanently revoke an account. Further, if required or if appropriate, VEZER will report such actions / materials and all account information for all participants to the appropriate law enforcement authorities and fully cooperate with any subsequent investigation(s) by such authorities.
I shall comply with VEZER's End User Agreement ("EULA") located for public access and inspection at vezer.app

SECTION II: I also agree and acknowledge that:

My VEZER Account: If I create an account on VEZER (be it as a Leader or a Seeker), I am responsible for maintaining the security of my account, and am fully responsible for all activities that occur under my account and any other actions taken in connection with my account. I must not describe or assign keywords to my account profile in a misleading or unlawful manner, including in a manner intended to trade on the name or reputation of others, and VEZER may change or remove any description or keyword that it considers inappropriate or unlawful, or otherwise likely to cause VEZER liability. You must immediately notify VEZER of any unauthorized uses of your account or any other breaches of security. VEZER will not be liable for any acts or omissions by me, including any damages of any kind incurred as a result of such acts or omissions.
My Name, Image and Likeness: I understand and agree that my name, image, likeness and description as shown in your VEZER account profile, as edited and/or approved by me, will not appear in social media posts and/or digital advertisements, including videos and/or printed materials, created and distributed by VEZER, to raise awareness of VEZER and/or promote product benefits and/or announce or otherwise present the presence and/or availability of individual Leaders on VEZER, unless I specifically permit VEZER to do so. I understand VEZER could approach me for my permission to use my Name, Image and Likeness for their marketing/ advertising/ promotional efforts.
Responsibility of Leaders: If I operate a Leader account on VEZER and any kind of content posted on VEZER ether through my account profile or through the engagement I have with my Seekers (referred to as, "Content"); I am entirely responsible for the content of, and/or any harm resulting from, that Content. That is the case regardless of whether the Content in question constitutes text, pictures, graphics, audio file or a video file. By making Content available, I represent and warrant that:
1. copying and use of the Content will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark or trade secret rights, of any third party;
2. if my employer has rights to intellectual property I create, I have either
  1. received permission from my employer to post or make available the Content, including but not limited to any software, or
  2. secured from my employer a waiver as to all rights in or to the Content;
3. I have fully complied with any third-party licenses relating to the Content, and have done all things necessary to successfully pass through to end users any required terms;
4. if I am citing to another URL, I will give proper attribution to any cited and/or copied content;
5. I have rights to any images used or they are marked as free for use or they are my own;
6. I will NOT use AI engines or AI software in any way in any form to craft responses or answers or Content that is subsequently provided to VEZER seekers who are voluntarily paying for my specific responses or time. In reviewing ANY AI utilization, VEZER shall act unilaterally and without notice and shall be the sole and final arbiter of any action or decision to suspend, remove or permanently revoke an account;
7. the Content does not contain or install any viruses, worms, malware, Trojan horses or other harmful or destructive content;
8. the Content is not spam, is not machine- or randomly-generated, and does not contain unethical or unwanted commercial content designed to drive traffic to third party sites or boost the search engine rankings of third party sites, or to further unlawful acts (such as phishing) or mislead recipients as to the source of the material (such as spoofing);
9. the Content is not pornographic, does not contain threats or incite violence towards individuals or entities, and does not violate the privacy or publicity rights of any third party;
10. my account profile is not getting advertised via unwanted electronic messages such as spam links on newsgroups, email lists, other blogs and websites, and similar unsolicited promotional methods;
11. my account profile is not named in a manner that misleads my readers into thinking that I am another person or company.
12. I have, in the case of Content that includes computer code, accurately categorized and/or described the type, nature, uses and effects of the materials, whether requested to do so by VEZER or otherwise.

By submitting Content to VEZER, you grant VEZER a world-wide, royalty-free, and non-exclusive license to reproduce, modify, adapt and publish the Content solely for the purpose of displaying, distributing and promoting your account profile on VEZER. If you delete Content, VEZER will use reasonable efforts to remove it from our Website, but you acknowledge that such changes may not be made immediately and will take some time.

Without limiting any of those representations or warranties, VEZER has the right (though not the obligation) to, in VEZER's sole discretion (i) refuse or remove any content that, in VEZER's reasonable opinion, violates any VEZER policy or is in any way harmful or objectionable, or (ii) terminate or deny access to and use of the Website or Mobile Application to any individual or entity for any reason, in VEZER's sole discretion. VEZER will have no obligation to provide a refund of any amounts previously paid.

SECTION III: General terms and conditions:

Responsibility of Seekers: VEZER has not reviewed, and cannot review, all of the content material, posted to the Website or the Mobile Application by the Leaders, and cannot therefore be responsible for that material's content, use or effects. By operating the Website, VEZER does not represent or imply that it endorses the material posted by the leaders, or that it believes such material to be accurate, useful or non-harmful. You are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content and judge the accuracy of the content posted by the Leaders to the best of your ability.
The content posted by the Leaders may contain content that is offensive, indecent, or otherwise objectionable, as well as content containing technical inaccuracies, typographical mistakes, and other errors. The content posted by the Leaders may also contain material that violates the privacy or publicity rights, or infringes the intellectual property and other proprietary rights of third parties, or the downloading, copying or use of which is subject to additional terms and conditions, stated or unstated. VEZER disclaims any responsibility for any harm resulting from the use by Seekers of the Website and Mobile Application.
Content Posted on Other Websites: We have not reviewed, and cannot review, all of the material, including computer software, made available through the websites and webpages to which VEZER links, and that link to VEZER. VEZER does not have any control over those non-VEZER websites and webpages, and is not responsible for their contents or their use. By linking to a non-VEZER website or webpage, VEZER does not represent or imply that it endorses such website or webpage. You are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content. VEZER disclaims any responsibility for any harm resulting from your use of non-VEZER websites and webpages.
As VEZER asks others to respect its intellectual property rights, it respects the intellectual property rights of others. If you believe that material located on or linked to by VEZER violates your copyright, you are encouraged to notify VEZER. VEZER will respond to all such notices, including as required or appropriate by removing the infringing material or disabling all links to the infringing material. VEZER will terminate a Seekers's access to and use of the Website or Mobile Application if, under appropriate circumstances, the Seeker is determined to be a repeat infringer of the copyrights or other intellectual property rights of VEZER or others. In the case of such termination, VEZER will have no obligation to provide a refund of any amounts previously paid to VEZER.
Intellectual Property: This Agreement does not transfer from VEZER to you any VEZER or third-party intellectual property, and all right, title and interest in and to such property will remain (as between the parties) solely with VEZER. VEZER Mobile Application, Vezer.app, the VEZER logo, and all other trademarks, service marks, graphics and logos used in connection with VEZER, or the Website are trademarks or registered trademarks of VEZER INNOVATIONS PRIVATE LIMITED. Other trademarks, service marks, graphics and logos used in connection with the Website may be the trademarks of other third parties. Your use of the Website grants you no right or license to reproduce or otherwise use any VEZER or third-party trademarks.
Ownership of Vezer Content: All content created and presented on VEZER by and between seekers and leaders in the VEZER App(s) or on the associated VEZER website in whatever form, including text, audio and video formats, is the sole property of the Leader/ content creator. As a Seeker, you hereby agree not to take screenshots, create screen recordings, or otherwise replicate or reproduce such content for any use whatsoever including, but not limited to, public distribution on any mobile or online or other platform (social media, websites, et.) or your own private personal use. This prohibition includes the creation of any derivative content (including, but not limited to, illustrations, animations, AI images, GIFs, Memes, etc. based on content obtained through VEZER). Violation may result in suspension or termination of your VEZER Account and/or, in the case of inflammatory, slanderous, false, or otherwise malicious content, may subject you to civil lawsuits or legal remedies or criminal proceedings brought by law enforcement agencies, VEZER or Leaders as may be applicable to your actions.
Advertisements: VEZER reserves the right to display advertisements on the platform.
Attribution and Links: VEZER reserves the right to display attribution links such as 'Vezer.app,' theme author, and font attribution in your profile account footer or toolbar.
Partner Products: By activating a partner product from one of our partners, you agree to that partner's terms of service. You can opt out of their terms of service at any time by de-activating the partner product.
Changes to Terms and Conditions: VEZER reserves the right, at its sole discretion, to modify or replace any part of this Agreement. It is your responsibility to check this Agreement periodically for changes. Your continued use of or access to the Website and Mobile Application following the posting of any changes to this Agreement constitutes acceptance of those changes. VEZER may also, in the future, offer new services and/or features through the Website or Mobile Application (including, the release of new tools and resources). Such new features and/or services shall be subject to the terms and conditions of this Agreement.
Termination of Access: VEZER may terminate your access to all or any part of the Website or Mobile Application at any time, with or without cause, with or without notice, effective immediately. If you wish to terminate this Agreement or your Vezer.app account (if you have one), you may simply delete your account and discontinue using the Website or Mobile Application. All provisions of this Agreement which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
Disclaimer of Warranties: The Website and Mobile Application is provided "as is". VEZER and its suppliers and licensors hereby disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose and non-infringement. Neither VEZER nor its suppliers and licensors, makes any warranty that the Website or Mobile Application will be error free or that access thereto will be continuous or uninterrupted. You understand that you download from, or otherwise obtain content or services through, the Website or Mobile Application at your own discretion and risk.
Limitation of Liability: In no event will VEZER, or its suppliers or licensors, be liable with respect to any subject matter of this agreement under any contract, negligence, strict liability or other legal or equitable theory for: (i) any special, incidental or consequential damages; (ii) the cost of procurement for substitute products or services; (iii) for interruption of use or loss or corruption of data; or (iv) for any amounts that exceed the fees paid by you to VEZER under this agreement during the twelve (12) month period prior to the cause of action. VEZER shall have no liability for any failure or delay due to matters beyond their reasonable control. The foregoing shall not apply to the extent prohibited by applicable law.
General Representation and Warranty: You represent and warrant that (i) your use of the Website and Mobile Application will be in strict accordance with the VEZER Privacy Policy, with this Agreement and with all applicable laws and regulations (including without limitation any local laws or regulations in your country, state, city, or other governmental area, regarding online conduct and acceptable content, and including all applicable laws regarding the transmission of technical data exported from the country in which you reside) and (ii) your use of the Website and Mobile Application will not infringe or misappropriate the intellectual property rights of any third party.
Indemnification: You agree to indemnify and hold harmless VEZER, its contractors, and its licensors, and their respective directors, officers, employees and agents from and against any and all claims and expenses, including attorneys' fees, arising out of your use of the Website or Mobile Application, including but not limited to your violation of this Agreement.
Entire Agreement: This Agreement constitutes the entire agreement between VEZER and you concerning the subject matter hereof, and they may only be modified by a written amendment signed by an authorized executive of VEZER, or by the posting by VEZER of a revised version. Except to the extent applicable law, if any, provides otherwise, this Agreement, any access to or use of the Website or Mobile Application will be governed by the laws of INDIA, excluding its conflict of law provisions, and the proper venue for any disputes arising out of or relating to any of the same will be the state and the courts New Delhi. The arbitration shall take place in the English language and the arbitral decision may be enforced in any court. The prevailing party in any action or proceeding to enforce this Agreement shall be entitled to costs and attorneys' fees. If any part of this Agreement is held invalid or unenforceable, that part will be construed to reflect the parties' original intent, and the remaining portions will remain in full force and effect. A waiver by either party of any term or condition of this Agreement or any breach thereof, in any one instance, will not waive such term or condition or any subsequent breach thereof. You may assign your rights under this Agreement to any party that consents to, and agrees to be bound by, its terms and conditions; VEZER may assign its rights under this Agreement without condition. This Agreement will be binding upon and will insure to the benefit of the parties, their successors and permitted assigns.

Disclaimer: The above content is created at VEZER INNOVATIONS PRIVATE LIMITED's sole discretion. Razorpay shall not be liable for any content provided here and shall not be responsible for any claims and liability that may arise due to merchant's non-adherence to it.

Shipping & Delivery Policy

THE VEZER SHIPPING & DELIVERY POLICY HAS BEEN UPDATED ON THE 4th OF JANUARY, 2025

Shipping of any physical commodity is not applicable for business. Please refer to the "VEZER Purchase Policy".

VEZER reserves the right, at its sole discretion, to modify or replace any part of this Policy. It is your responsibility to check this Policy periodically for changes. Your continued use of or access to the Website and Mobile Application following the posting of any changes to this Policy constitutes acceptance of those changes.

Cancellation & Refund Policy

THE VEZER CANCELLATION & REFUND POLICY HAS BEEN UPDATED ON THE 4th OF JANUARY, 2025

VEZER INNOVATIONS PRIVATE LIMITED believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

VEZER is an access platform, where, you as a Seeker, are able to have direct one-to-one access to the Leaders (Business Leaders, Influencers, Content Creators, Celebrities, Public Figures or Expert Professionals such as Doctors/ Lawyers/ Journalists and their likes) that you are a fan or a follower of.
A seeker can connect with the leader through multiple modes of interaction while valuing their time. Hence, all interactions are paid interactions.
A seeker here is paying for the Leader's time. The commodity here is the time of the Leader. There is no physical product being shipped to the Seeker.
Cancellation policy based on the three modes of interaction are as follows:
1. Text to Video Response Interaction:
  1. The Seeker sends a Direct Text Message (DM) to a Leader by paying a fee as decided and published by the Leader.
  2. The DM has an expiry timeline of 7 Days or precisely 168 Hours from the moment the DM gets delivered to the Leader
  3. The Leader responds to the DM in the form of a video response.
  4. If the Leader doesn't respond and the DM crosses the expiry timeline, this will be termed as a failed interaction and a 100% refund to the Seeker is auto initiated to the Seeker's mode of payment.
2. 15 Minute Call Interaction:
  1. The Seeker can initiate a 15 minute call booking with the Leader between the next calendar date from the date of booking to +14 days.
  2. The Seeker can cancel the call anytime, 36 hours prior to the scheduled date and time. In this case, a 100% refund to the Seeker is auto initiated to the Seeker's mode of payment.
  3. The Seeker can cancel the call within 36 hours of the scheduled date and time. In this case 30% refund to the Seeker is auto initiated to the Seeker's mode of payment.
  4. In case the call schedule has been rejected by the Leader, a 100% refund to the Seeker is auto initiated to the Seeker's mode of payment.
  5. In case the Leader accepts the call schedule but cancels the call anytime before the scheduled time of the call, a 100% refund to the Seeker is auto initiated to the Seeker's mode of payment.
  6. In case the Leader accepts the call schedule but does not make their presence on the call within 5 minutes past the scheduled time, this will be termed as a failed interaction and a 100% refund to the Seeker is auto initiated to the Seeker's mode of payment.
3. 30 Minute Call Interaction:
  1. The Seeker can initiate a 30 minute call booking with the Leader between the next calendar date from the date of booking to +14 days.
  2. The Seeker can cancel the call anytime, 36 hours prior to the scheduled date and time. In this case, a 100% refund to the Seeker is auto initiated to the Seeker's mode of payment.
  3. The Seeker can cancel the call within 36 hours of the scheduled date and time. In this case 30% refund to the Seeker is auto initiated to the Seeker's mode of payment.
  4. In case the call schedule has been rejected by the Leader, a 100% refund to the Seeker is auto initiated to the Seeker's mode of payment.
  5. In case the Leader accepts the call schedule but cancels the call anytime before the scheduled time of the call, a 100% refund to the Seeker is auto initiated to the Seeker's mode of payment.
  6. In case the Leader accepts the call schedule but does not make their presence on the call within 5 minutes past the scheduled time, this will be termed as a failed interaction and a 100% refund to the Seeker is auto initiated to the Seeker's mode of payment.
In addition to the immediate preceding point, refunds could be considered under the following circumstances and conditions:
1. In either mode of interaction, the Leader has offered or promoted or referenced lewd, sexual or sexually gratifying or otherwise pornographic content or services, including nudity.
2. In either mode of interaction, Leader has issued threats or incited violence towards individuals or entities, or has violated the privacy or publicity rights of any third party.
3. The Leader acted in a manner that is not in accordance with the community guidelines of VEZER.
4. The content is flagged by the Seeker as inappropriate.
As a Seeker, in view of the immediate preceding point, you must bring the case to the notice of our customer service team within 24 hours of such interaction or the delivery of the response from the leader. The Customer Service Team after looking into your complaint will take an appropriate decision. VEZER shall act unilaterally and without notice or reason and shall be the sole decision maker to accept or reject refund.
In case of any Refunds approved by the VEZER INNOVATIONS PRIVATE LIMITED, it'll take 6-8 days for the refund to be processed to the end customer.

Purchase Policy

THE VEZER PURCHASE POLICY HAS BEEN UPDATED ON THE 4th OF JANUARY, 2025

VEZER INNOVATIONS PRIVATE LIMITED believes in building strong interactions between Leaders (Business Leaders, Influencers, Content Creators, Celebrities, Public Figures or Expert Professionals such as Doctors/ Lawyers/ Journalists and their likes) and Seekers (fans/ followers). Under this policy:

VEZER is an access platform, where, you as a Seeker, are able to have direct one-to-one access to the Leaders (Business Leaders, Influencers, Content Creators, Celebrities, Public Figures or Expert Professionals such as Doctors/ Lawyers/ Journalists and their likes) that you are a fan or a follower of.
A seeker can connect with the leader through multiple modes of interaction while valuing their time. Hence, all interactions are paid interactions.
A seeker here is paying for the Leader's time. The commodity here is the time of the Leader. There is no physical product being shipped to the Seeker.
The Leader has the freedom to set the value for each of their modes of interaction. This is called their "Access Fee".
The Leader has the freedom to change/ alter the value for each of their modes of interaction at any time.
The Leader has the right to pause or activate either of the modes of interactions at any time as per their convenience or requirement.
Interaction requests for either modes of interactions which have already been initiated (in the case of Text DMs to Video response) or accepted (in the case of 15 minute call schedules) before the particular mode of interaction has been paused, will remain as it is and will still be open for successful completion even once the mode of interaction has been paused.
Payment of either mode of interaction made by the Seeker is first received by VEZER.
After the completion of a successful interaction, the "Access Fee" gets transferred to the Leader. The Access Fee is transferred to the Leader 72 hours post a successful completion of an interaction. The Seeker has the freedom to flag any interaction as inappropriate or counter to the "VEZER Community Guidelines" within 24 hours of such interaction or the delivery of the response from the leader. Please see "VEZER Cancellation & Refund Policy".
All interactions are recorded and stored in the VEZER backend for a period of 30 days. This is purely for Legal purposes in case any of the interactions lead to a dispute between the Leader and Seeker. After the 30 days, the content will be hard deleted and will not be available anymore. The content will also not be available for Seeker to view on their chatbox. VEZER will NOT use any of the content generated from the interactions between the Leader and the Seeker in our social media posts and/or digital advertisements, including videos and/or printed materials, created and distributed by VEZER, to raise awareness of VEZER and/or promote product benefits and/or announce or otherwise present the presence and/or availability of individual Leaders on VEZER, unless the Leader specifically permits VEZER to do so. VEZER has the freedom to approach any Leader for his permission to use his Name, Image and Likeness for our marketing/ advertising/ promotional efforts.
In the case the Leader does not respond or the call schedule gets cancelled, VEZER will act as per the "VEZER Cancellation and Refund Policy". Please see "VEZER Cancellation & Refund Policy".
Please note, VEZER does not take any responsibility for the quality of interactions a Seeker may have with a Leader. VEZER is not responsible for the behaviour of the Seeker or the Leader during any of the interactions. Under certain circumstances, VEZER may take action against a Leader or a Seeker if either party acts against the community guidelines of VEZER. Please see "VEZER Terms & Conditions" and "VEZER Cancellation & Refund Policy" for more information.
VEZER is only responsible for the authentication and verification of the Leaders on its platform. 100% of the Leaders are VEZER are authenticated and verified. No Leader can have an active VEZER account without going through the authentication and verification process.
VEZER will ensure all leaders on the platform satisfy the leader qualification criteria described in the VEZER Privacy Policy. If you are a Leader, please see "VEZER Privacy Policy".
Screenshots, Download of content and Screen Record are de-activated for Seekers.

Pricing Policy

THE VEZER PURCHASE POLICY HAS BEEN UPDATED ON THE 4th OF JANUARY, 2025

VEZER is an access platform, where, you as a Seeker, are able to have direct one-to-one access to the Leaders (Business Leaders, Influencers, Content Creators, Celebrities, Public Figures or Expert Professionals such as Doctors/ Lawyers/ Journalists and their likes) that you are a fan or a follower of.
A seeker can connect with the leader through multiple modes of interaction while valuing their time. Hence, all interactions are paid interactions.
A seeker here is paying for the Leader's time. The commodity here is the time of the Leader.
The Leader has the freedom to set the value for each of their modes of interaction. This is called their "Access Fee".
The Leader has the freedom to change/ alter the value for each of their modes of interaction at any time.

PRICING MATRIX
Modes of Interaction	Minimum Access Fee	Maximum Access Fee
Direct Message (DM)	INR 0/-	INR 5,00,000/-
15 Minutes Video Call	INR 10/-	INR 5,00,000/-
30 Minutes Video Call	INR 10/-	INR 5,00,000/-

In the case the Leader does not respond or the call schedule gets cancelled, VEZER will act as per the "VEZER Cancellation and Refund Policy". Please see "VEZER Cancellation & Refund Policy".

Disclaimer: The above content is created at VEZER INNOVATIONS PRIVATE LIMITED's sole discretion. Payment Gateways shall not be liable for any content provided here and shall not be responsible for any claims and liability that may arise due to merchant's non-adherence to it.

Policies

Last updated June 30, 2026

Visit our website at https://www.vezer.app, or any website of ours that links to this Privacy Notice
Download and use our mobile application (Vezer), or any other application of ours that links to this Privacy Notice
Engage with us in other related ways, including any sales, marketing, or events

SUMMARY OF KEY POINTS

This summary provides key points from our Privacy Notice. You can find full details by clicking the links below or using our table of contents.

Do we process any sensitive personal information? We do not process sensitive personal information such as racial or ethnic origins, sexual orientation, or religious beliefs.

TABLE OF CONTENTS

WHAT INFORMATION DO WE COLLECT?
HOW DO WE PROCESS YOUR INFORMATION?
HOW DO WE USE GOOGLE USER DATA SPECIFICALLY?
WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?
HOW DO WE HANDLE YOUR SOCIAL LOGINS?
HOW LONG DO WE KEEP YOUR INFORMATION?
HOW DO WE KEEP YOUR INFORMATION SAFE?
HOW DO YOU DISCONNECT OR DELETE YOUR GOOGLE DATA?
DO WE COLLECT INFORMATION FROM MINORS?
WHAT ARE YOUR PRIVACY RIGHTS?
CONTROLS FOR DO-NOT-TRACK FEATURES
DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
DO WE MAKE UPDATES TO THIS NOTICE?
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

1. WHAT INFORMATION DO WE COLLECT?

1A. Personal Information You Disclose to Us

In Short: We collect personal information that you provide to us.

Personal Information Provided by You. The personal information that we collect may include the following:

Email addresses
Phone numbers
Names and display names
Profile pictures
YouTube channel information (for leaders who connect YouTube)

Sensitive Information. We do not process sensitive information.

Application Data. If you use our application(s), we also may collect the following information if you choose to provide us with access or permission:

Mobile Device Access. We may request access or permission to certain features from your mobile device, including your mobile device's calendar, social media accounts, and other features. If you wish to change our access or permissions, you may do so in your device's settings.
Mobile Device Data. We automatically collect device information (such as your mobile device ID, model, and manufacturer), operating system, version information and system configuration information, device and application identification numbers, browser type and version, hardware model, Internet service provider and/or mobile carrier, and Internet Protocol (IP) address (or proxy server).
Push Notifications. We may request to send you push notifications regarding your account or certain features of the application(s). If you wish to opt out from receiving these types of communications, you may turn them off in your device's settings.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Leader Direct Qualification Criteria

You may qualify directly for a Leader account on Vezer if either of the following applies to you:

If you are an individual who independently has 50,000+ followers on either Instagram/ Twitter (X)/ Facebook/ Youtube.
If you are an individual who independently has 50,000+ followers on LinkedIn.

1B. Google User Data We Access

In Short: Leaders may optionally connect Google Calendar and/or YouTube. When they do, we access only the specific data necessary to provide that feature — nothing more.

The following categories of Google user data may be accessed when a leader enables an integration:

Data Category	Integration	Why It Is Needed
Google account identity (email address, display name, profile picture)	Calendar & YouTube	To authenticate the leader and link their Google account to their Vezer profile
Primary calendar ID and time zone	Google Calendar	To create video call events and reminder tasks in the correct calendar at the correct local time
Calendar events (title, date/time, description, event status)	Google Calendar	To schedule, update, and cancel video call appointments between leaders and seekers
Google Tasks (title, notes, due date, completion status)	Google Calendar	To create reply-reminder tasks when seekers send messages; marked complete when the leader replies or the deadline passes
YouTube channel ID, name, thumbnail, subscriber count	YouTube	To link the leader's YouTube channel to their Vezer profile for display and engagement features
YouTube video list and video statistics	YouTube	To display the leader's content and allow leaders to configure automated comment-reply rules
YouTube comments and replies	YouTube	To read comments and post automated replies based on rules the leader explicitly configures
OAuth access tokens and refresh tokens	Calendar & YouTube	To maintain the leader's authorized connection without requiring repeated re-authentication

We never access: email inbox contents, Google Contacts, Google Drive files, browsing history, location history, financial data, or any Google data not explicitly listed in the table above.

1C. OAuth Scopes — Full Disclosure

OAuth Client 1 — Google Calendar Integration
Used by: Leaders only (optional feature). Requested at the time the leader initiates the Calendar integration — not at initial app sign-up.

https://www.googleapis.com/auth/calendar (Sensitive scope)
Purpose: Read the leader's primary calendar metadata and time zone; create and update calendar events for scheduled video calls.
Data accessed: Calendar ID, calendar time zone, event title, date/time, description, event status.
Why this scope specifically: Required to determine which calendar to write video-call appointments into and to ensure events are created at the correct local time for the leader. Without this scope, Vezer cannot read the primary calendar ID or the leader's time zone.
https://www.googleapis.com/auth/calendar.events (Sensitive scope)
Purpose: Create, read, update, and delete calendar events for video call scheduling.
Data accessed: Event ID, title, start/end time, attendee list, video call link, event status.
Why this scope specifically: Leaders accept, reschedule, and cancel video call requests from seekers. Vezer must create the corresponding calendar event when a call is accepted, update it if rescheduled, and delete it if cancelled. All operations are triggered by the leader's explicit action within the Vezer app.
https://www.googleapis.com/auth/tasks (Sensitive scope)
Purpose: Create and manage Google Tasks as reply reminders when seekers send messages to the leader.
Data accessed: Task title, notes field (containing a summary of the incoming message), due date, completion status.
Why this scope specifically: When a seeker sends a message, Vezer creates a Google Task so the leader receives a native reminder on all their devices. The task is marked complete automatically when the leader replies within Vezer or when the configured reminder deadline passes. This scope is the minimum required to create and update tasks via the Google Tasks API.
openid (Basic scope)
Purpose: Authenticate the leader via Google Sign-In using an OpenID Connect ID token.
Data accessed: User sub (unique Google identifier).
Why this scope specifically: Required by the Google OAuth 2.0 / OpenID Connect authentication flow to verify the identity of the user connecting their Calendar account.
https://www.googleapis.com/auth/userinfo.email (Basic scope)
Purpose: Identify which Google account the leader is connecting to their Vezer profile.
Data accessed: Primary Google email address.
Why this scope specifically: Used solely to associate the correct Google account with the leader's Vezer account and to display the connected account email in the app settings, so the leader always knows which account is linked.
https://www.googleapis.com/auth/userinfo.profile (Basic scope)
Purpose: Display the leader's Google name and profile picture within the Vezer interface for the Calendar integration.
Data accessed: Display name, profile picture URL.
Why this scope specifically: Allows Vezer to show the leader which Google profile is connected, improving clarity and trust in the integration.

https://www.googleapis.com/auth/youtube.force-ssl (Restricted scope — Google classification)
Purpose: Read the leader's YouTube channel data, video list, and comments; post automated comment replies on behalf of the leader based on rules the leader explicitly configures.
Data accessed: Channel ID, channel name, channel thumbnail, subscriber count, video list, video statistics, existing comment text (author, timestamp), and the ability to post reply comments.
Why this scope specifically: Leaders use Vezer to configure keyword-based automation rules that reply to YouTube comments on their own videos. This scope is the minimum required to both (a) read incoming comments to evaluate whether they match a rule, and (b) post replies when a rule is triggered. The "force-ssl" variant is mandated by Google for all write operations on the YouTube Data API and ensures all data is transmitted over encrypted HTTPS connections. Vezer never posts content without an active rule the leader has explicitly set up and activated.
What we do NOT do with this scope: We do not read, modify, or interact with any YouTube channel other than the one the leader has connected to their own Vezer account. We do not post content autonomously — every reply is the result of a leader-configured rule.
https://www.googleapis.com/auth/youtube.readonly (Sensitive scope)
Purpose: Read-only access to the leader's YouTube channel, video list, and comment data.
Data accessed: Channel information, uploaded videos, video statistics, comment threads (read only).
Why this scope specifically: Used when the leader wishes to view their YouTube content and comment analytics within Vezer without having automated reply rules enabled. This provides a read-only view for leaders who want visibility but not automation.
openid (Basic scope)
Purpose: Authenticate the leader via Google Sign-In for the YouTube account connection.
Data accessed: User sub (unique Google identifier).
Why this scope specifically: Required for the Google OAuth 2.0 authentication flow used in the YouTube integration.
https://www.googleapis.com/auth/userinfo.email (Basic scope)
Purpose: Link the correct Google account to the leader's Vezer profile when connecting YouTube.
Data accessed: Primary Google email address.
Why this scope specifically: Ensures the leader can see and confirm which Google account is connected to the YouTube integration within Vezer settings.
https://www.googleapis.com/auth/userinfo.profile (Basic scope)
Purpose: Display the leader's Google name and profile picture for the YouTube connection confirmation screen.
Data accessed: Display name, profile picture URL.

1D. Server-Side Google APIs (No User OAuth Required)

Service	Credential Type	Purpose	User Data Accessed
YouTube Data API v3	API Key (server-side)	Look up and analyze publicly available YouTube channels for profile discovery features available to all Vezer users	None — public data only
Google Gemini AI	API Key (server-side)	AI-powered analysis of leader profiles and classification of incoming messages to help leaders prioritize responses	Message text is processed in transit; not stored by Google under our API agreement
Firebase	Service Account	Push notifications to iOS and Android devices; file storage for profile media	Device push tokens; uploaded media files
Gmail SMTP	App Password	Sending transactional emails: OTP verification codes and system notifications to users	Recipient email address (user's own email only) — we have no access to any user's Gmail inbox

1E. Information Automatically Collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

Like many businesses, we also collect information through cookies and similar technologies.

The information we collect includes:

Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type and settings, and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports, and hardware settings).

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
To enable user-to-user communications. We may process your information if you choose to use any of our offerings that allow for communication with another user.
To schedule and manage video call appointments. When a leader accepts a video call request from a seeker, we process calendar and scheduling information to create, update, or cancel the associated Google Calendar event and Google Task reminder on the leader's behalf.
To manage YouTube comment automation. When a leader has configured automated comment-reply rules, we process YouTube comment data to evaluate whether comments match those rules and to post replies as configured by the leader.
To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For more information, see "WHAT ARE YOUR PRIVACY RIGHTS?" below.
To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.
To save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual's vital interest, such as to prevent harm.

3. HOW DO WE USE GOOGLE USER DATA SPECIFICALLY?

In Short: Google user data is used exclusively to provide the features the leader explicitly enables. We never use it for advertising, profiling, or any secondary purpose.

Google Calendar Integration

Create a Google Task reminder when a seeker sends the leader a message, ensuring the leader never misses a conversation requiring a reply.
Automatically mark the reminder task complete when the leader replies within Vezer or when the configured reminder deadline passes.
Create a Google Calendar event when a video call request is accepted by the leader, including the call link and relevant seeker details.
Update the calendar event if the video call is rescheduled by either party.
Delete the calendar event if the video call is cancelled by either party.
Read the leader's primary calendar ID and time zone solely to ensure events and tasks are placed in the correct calendar at the correct local time.

YouTube Integration

Fetch and display the leader's YouTube channel information (name, thumbnail, subscriber count) within their Vezer profile.
Retrieve the leader's video list and statistics to display content and allow comment rule configuration.
Read comments on the leader's videos to evaluate whether they match keyword rules configured by the leader.
Post automated replies to comments that match the leader's configured rules — only when the leader has explicitly created and activated a reply rule.
Allow the leader to view comment analytics and manage YouTube engagement from within the Vezer dashboard.

Account Identity Data

Authenticate the leader and associate their Google account with their Vezer profile.
Display the connected Google account name and email within app settings so the leader always knows which account is linked.

4. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?

If you are located in the EU or UK, this section applies to you.

Consent. We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. For Google OAuth integrations, we rely on your explicit consent — you may withdraw your consent at any time by disconnecting the integration. Learn more about withdrawing your consent.
Performance of a Contract. We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information to:
1. Analyze how our Services are used so we can improve them to engage and retain users
2. Develop and display relevant content for our users
Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

If you are located in Canada, this section applies to you.

5. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations described in this section. We do not sell, rent, or trade your Google user data to any third party.

The categories of third parties we may share personal information with are as follows:

Data Analytics Services
Data Storage Service Providers
User Account Registration & Authentication Services

Infrastructure Sub-Processors (Google User Data): Google user data is shared only with the following infrastructure providers as necessary to operate the services the leader has enabled:

Provider	Purpose	Data Shared
Amazon Web Services (AWS)	Cloud hosting and encrypted database infrastructure	All stored data (encrypted at rest; AWS cannot decrypt user data)
Google Firebase	Push notifications and file storage	Device push tokens; profile media files
Google Gemini AI	AI message classification (server-side only)	Message text processed in transit, subject to Google's enterprise data handling terms

We also may need to share your personal information in the following situations:

Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Legal Disclosures. We may disclose your data if required to do so by law, court order, or governmental authority, or if we believe in good faith that disclosure is necessary to protect the safety of any person, protect our rights, or investigate fraud. We will notify affected users of such disclosures where legally permitted.
Other Users. When you share personal information (for example, by posting comments, contributions, or other content to the Services) or otherwise interact with public areas of the Services, such personal information may be viewed by all users.

6. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information.

7. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?

In Short: We offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies.

Our AI Products are designed for the following functions:

AI-powered leader profile analysis
Intelligent message classification and prioritization
Automated YouTube comment evaluation and reply assistance

8. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

In Short: If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.

9. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.

Google User Data Retention Specifically:

OAuth access and refresh tokens: Retained while the integration is active. Deleted immediately upon the leader disconnecting the integration or deleting their account.
Calendar event mapping IDs: Retained while the corresponding booking exists in Vezer. Deleted when the booking is cancelled or the account is deleted.
YouTube channel metadata (name, URL, channel ID): Retained while the YouTube integration is active. Deleted upon disconnection or account deletion.
Full calendar event content and YouTube comment text: Never stored. Fetched in real time, processed, and discarded.

10. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. These measures include:

All API communications use HTTPS / TLS 1.2 or higher.
OAuth access tokens and refresh tokens are encrypted at rest using AES-256 encryption before being written to the database.
Access to production systems and encrypted tokens is restricted to authorized Vezer engineers only, with role-based access controls enforced.
OAuth tokens are never logged, printed to application logs, or exposed in API responses to the client.

11. HOW DO YOU DISCONNECT OR DELETE YOUR GOOGLE DATA?

In Short: You can disconnect any Google integration at any time directly from within the Vezer app. Disconnecting immediately revokes our access and removes your stored tokens.

12. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

13. WHAT ARE YOUR PRIVACY RIGHTS?

If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.

Account Information: If you would at any time like to review or change the information in your account or terminate your account, you can:

If you have questions or comments about your privacy rights, you may email us at contact@vezer.app.

14. CONTROLS FOR DO-NOT-TRACK FEATURES

15. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

Categories of Personal Information We Collect

We have collected the following categories of personal information in the past twelve (12) months:

Category	Examples	Collected
A. Identifiers	Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name	YES
B. Personal information as defined in the California Customer Records statute	Name, contact information, education, employment, employment history, and financial information	YES
C. Protected classification characteristics under state or federal law	Gender, age, date of birth, race and ethnicity, national origin, marital status, and other demographic data	YES
D. Commercial information	Transaction information, purchase history, financial details, and payment information	NO
E. Biometric information	Fingerprints and voiceprints	NO
F. Internet or other similar network activity	Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements	NO
G. Geolocation data	Device location	YES
H. Audio, electronic, sensory, or similar information	Images and audio, video or call recordings created in connection with our business activities	NO
I. Professional or employment-related information	Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us	YES
J. Education Information	Student records and directory information	NO
K. Inferences drawn from collected personal information	Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual's preferences and characteristics	YES
L. Sensitive personal information		NO

We will use and retain the collected personal information as needed to provide the Services or for:

Category A - As long as the user has an account with us
Category B - As long as the user has an account with us
Category C - As long as the user has an account with us
Category G - As long as the user has an account with us
Category I - As long as the user has an account with us
Category K - As long as the user has an account with us

Sources of Personal Information

Learn more about the sources of personal information we collect in "WHAT INFORMATION DO WE COLLECT?".

How We Use and Share Personal Information

Learn more about how we use your personal information in "HOW DO WE PROCESS YOUR INFORMATION?" and "HOW DO WE USE GOOGLE USER DATA SPECIFICALLY?".

We collect and share your personal information through:

Targeting cookies/Marketing cookies
Beacons/Pixels/Tags

Your Rights

You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:

Right to know whether or not we are processing your personal data
Right to access your personal data
Right to correct inaccuracies in your personal data
Right to request the deletion of your personal data
Right to obtain a copy of the personal data you previously shared with us
Right to non-discrimination for exercising your rights
Right to opt out of the processing of your personal data if it is used for targeted advertising (or sharing as defined under California's privacy law), the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ("profiling")

Depending upon the state where you live, you may also have the following rights:

Right to access the categories of personal data being processed (as permitted by applicable law, including Minnesota's privacy law)
Right to obtain a list of the categories of third parties to which we have disclosed personal data (as permitted by applicable law, including California's and Delaware's privacy law)
Right to obtain a list of specific third parties to which we have disclosed personal data (as permitted by applicable law, including Minnesota's and Oregon's privacy law)
Right to review, understand, question, and correct how personal data has been profiled (as permitted by applicable law, including Minnesota's privacy law)
Right to limit use and disclosure of sensitive personal data (as permitted by applicable law, including California's privacy law)

How to Exercise Your Rights

To exercise these rights, you can contact us by submitting a data subject access request, or by referring to the contact details at the bottom of this document.

We will honor your opt-out preferences if you enact the Global Privacy Control (GPC) opt-out signal on your browser.

Request Verification

Appeals

16. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

17. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at contact@vezer.app or contact us by post at:

Vezer Innovations Private Limited

18, GF, SEC-7, RAMPRASTHA, GREENS, VAISHALI

Bharat Nagar (Ghaziabad)

Ghaziabad, UP 201010

India

18. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Terms and Conditions

THE VEZER TERMS & CONDITIONS HAVE BEEN UPDATED ON THE 4th OF JANUARY, 2025

If these terms and conditions are considered an offer by VEZER, acceptance is expressly limited to these terms. The Website is available only to individuals who are at least 18 years old.

SECTION I; I agree and acknowledge that:

VEZER is an access platform to leaders. It's a platform that has two categories of individuals. One is a Seeker (who is a fan/ follower/ admirer and believer) of a Leader and the other is the Leader who could be a Business Leaders, Influencers, Content Creators, Celebrities, Public Figures or Expert Professionals such as Doctors/ Lawyers/ Journalists and their likes who satisfies the leader qualification criteria described in the VEZER Privacy Policy. Please refer to the "VEZER Privacy Policy".
VEZER is a platform where I have the opportunity to have a one-to-one interaction with the leader of my choice and increase my chances of getting a response from them by valuing their time.
I may chose to connect with a Leader for sharing my opinions on a topic, sharing my feedback about them, requesting for advice/ guidance from them, purely for vanity as I maybe a fan/ follower of them, or for any other reason that may warrant that outreach while I remain cognizant of the community guidelines.
Any and all commentary, opinions, interactions, dialogue and/or answers to any questions ("Commentary") provided by the Leaders (Business Leaders, Influencers, Content Creators, Celebrities, Public Figures or Expert Professionals such as Doctors/ Lawyers/ Journalists and their likes) available for me to engage with through VEZER are provided for educational, informational and networking purposes only.
I shall reach my own conclusions, of my own free will without coercion, and assume any and all risk and full responsibility associated with any actions taken or inactions determined as a result of the Commentary provided.
VEZER and its affiliated and related entities, successors and assigns and each of their respective owners, principals, officers, directors, employees, members, agents, representatives, licensees, service providers and contractors (collectively, "VEZER Parties"), and Leaders, are not liable for any such conclusions or reliance upon Commentary that may result in losses, lost revenues or profits, liabilities, deficiencies, claims, actions, suits, legal proceedings, judgments, settlements, interest, awards, penalties, fines, costs, expenses, including attorneys' fees, and any actual, speculative, consequential, incidental, direct, indirect, exemplary, special or punitive damages of any kind.
The information contained on VEZER and provided during interactions with our experts are for educational, informational and networking purposes only – considering what is offered to you via VEZER or the Leaders as professional advice or help is left to the discretion of the Seeker.
VEZER accepts no liability whatsoever for any loss or damage you may incur, and you hereby waive, release, and discharge VEZER from any liability or damage arising from your interactions with and on VEZER.
VEZER has done and is constantly doing it's best to ensure that each and every Leader on the platform is authenticated and verified. VEZER is only an access platform. Nothing available on or through VEZER should be understood as a recommendation not to consult with professionals to address your particular situation and/or problems. In fact, we urge you to engage qualified professionals in those areas in which you seek advice in whichever case applicable. The information contained on VEZER and the information available through our experts are not intended as, and shall not be understood or construed as, legal, medical, financial, or psychological advice. While the Leaders may provide information that relates to laws or legal issues, health, fitness, lifestyle, mindset, finance and/or other personal issues/ queries, including information provided by Leaders who may happen to be professionals such as lawyers, doctors, psychologists, accountants, investors or professionals from various industry domains and the like, VEZER does not endorse any commentary/ advice/ guidance and does not guarantee that a Leader is a qualified, licensed professional (Please see "VEZER Privacy Policy"). Neither VEZER nor any of its employees, or contractors shall be held liable or responsible for any errors or omissions on VEZER or for any damage you may suffer as a result of failing to seek competent professional advice from a licensed professional who is familiar with your situation.
VEZER is an access platform to individuals who have a large and loyal fan/ follower base and are difficult to access through traditional social media platforms. VEZER is not a consulting/ advisory/ guidance platform. While some/ many of the Leaders on VEZER may use the platform to provide consulting/ advisory/ guidance to Seekers, VEZER is limited to being the tool that helps access such Leaders, and in no way endorses any of the commentary provided by the Leaders or takes responsibility for its accuracy or value.
In addition to the immediately preceding point, which clearly specifies that VEZER information or interactions or engagements by and between VEZER Leaders and Seekers is for educational, informational and networking purposes ONLY, any Leader or Seeker who offers or promotes or references lewd, sexual or sexually gratifying or otherwise pornographic content or services, including nudity, whether or not such includes an expressed or implied financial transaction, shall be immediately suspended and/or permanently removed from VEZER. In common language; no "18+" content is permitted on VEZER. In such cases, VEZER shall act unilaterally and without notice and shall be the sole and final arbiter of any action or decision to suspend, remove or permanently revoke an account. Further, if required or if appropriate, VEZER will report such actions / materials and all account information for all participants to the appropriate law enforcement authorities and fully cooperate with any subsequent investigation(s) by such authorities.
I shall comply with VEZER's End User Agreement ("EULA") located for public access and inspection at vezer.app

SECTION II: I also agree and acknowledge that:

My VEZER Account: If I create an account on VEZER (be it as a Leader or a Seeker), I am responsible for maintaining the security of my account, and am fully responsible for all activities that occur under my account and any other actions taken in connection with my account. I must not describe or assign keywords to my account profile in a misleading or unlawful manner, including in a manner intended to trade on the name or reputation of others, and VEZER may change or remove any description or keyword that it considers inappropriate or unlawful, or otherwise likely to cause VEZER liability. You must immediately notify VEZER of any unauthorized uses of your account or any other breaches of security. VEZER will not be liable for any acts or omissions by me, including any damages of any kind incurred as a result of such acts or omissions.
My Name, Image and Likeness: I understand and agree that my name, image, likeness and description as shown in your VEZER account profile, as edited and/or approved by me, will not appear in social media posts and/or digital advertisements, including videos and/or printed materials, created and distributed by VEZER, to raise awareness of VEZER and/or promote product benefits and/or announce or otherwise present the presence and/or availability of individual Leaders on VEZER, unless I specifically permit VEZER to do so. I understand VEZER could approach me for my permission to use my Name, Image and Likeness for their marketing/ advertising/ promotional efforts.
Responsibility of Leaders: If I operate a Leader account on VEZER and any kind of content posted on VEZER ether through my account profile or through the engagement I have with my Seekers (referred to as, "Content"); I am entirely responsible for the content of, and/or any harm resulting from, that Content. That is the case regardless of whether the Content in question constitutes text, pictures, graphics, audio file or a video file. By making Content available, I represent and warrant that:
1. copying and use of the Content will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark or trade secret rights, of any third party;
2. if my employer has rights to intellectual property I create, I have either
  1. received permission from my employer to post or make available the Content, including but not limited to any software, or
  2. secured from my employer a waiver as to all rights in or to the Content;
3. I have fully complied with any third-party licenses relating to the Content, and have done all things necessary to successfully pass through to end users any required terms;
4. if I am citing to another URL, I will give proper attribution to any cited and/or copied content;
5. I have rights to any images used or they are marked as free for use or they are my own;
6. I will NOT use AI engines or AI software in any way in any form to craft responses or answers or Content that is subsequently provided to VEZER seekers who are voluntarily paying for my specific responses or time. In reviewing ANY AI utilization, VEZER shall act unilaterally and without notice and shall be the sole and final arbiter of any action or decision to suspend, remove or permanently revoke an account;
7. the Content does not contain or install any viruses, worms, malware, Trojan horses or other harmful or destructive content;
8. the Content is not spam, is not machine- or randomly-generated, and does not contain unethical or unwanted commercial content designed to drive traffic to third party sites or boost the search engine rankings of third party sites, or to further unlawful acts (such as phishing) or mislead recipients as to the source of the material (such as spoofing);
9. the Content is not pornographic, does not contain threats or incite violence towards individuals or entities, and does not violate the privacy or publicity rights of any third party;
10. my account profile is not getting advertised via unwanted electronic messages such as spam links on newsgroups, email lists, other blogs and websites, and similar unsolicited promotional methods;
11. my account profile is not named in a manner that misleads my readers into thinking that I am another person or company.
12. I have, in the case of Content that includes computer code, accurately categorized and/or described the type, nature, uses and effects of the materials, whether requested to do so by VEZER or otherwise.

SECTION III: General terms and conditions:

Responsibility of Seekers: VEZER has not reviewed, and cannot review, all of the content material, posted to the Website or the Mobile Application by the Leaders, and cannot therefore be responsible for that material's content, use or effects. By operating the Website, VEZER does not represent or imply that it endorses the material posted by the leaders, or that it believes such material to be accurate, useful or non-harmful. You are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content and judge the accuracy of the content posted by the Leaders to the best of your ability.
The content posted by the Leaders may contain content that is offensive, indecent, or otherwise objectionable, as well as content containing technical inaccuracies, typographical mistakes, and other errors. The content posted by the Leaders may also contain material that violates the privacy or publicity rights, or infringes the intellectual property and other proprietary rights of third parties, or the downloading, copying or use of which is subject to additional terms and conditions, stated or unstated. VEZER disclaims any responsibility for any harm resulting from the use by Seekers of the Website and Mobile Application.
Content Posted on Other Websites: We have not reviewed, and cannot review, all of the material, including computer software, made available through the websites and webpages to which VEZER links, and that link to VEZER. VEZER does not have any control over those non-VEZER websites and webpages, and is not responsible for their contents or their use. By linking to a non-VEZER website or webpage, VEZER does not represent or imply that it endorses such website or webpage. You are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content. VEZER disclaims any responsibility for any harm resulting from your use of non-VEZER websites and webpages.
As VEZER asks others to respect its intellectual property rights, it respects the intellectual property rights of others. If you believe that material located on or linked to by VEZER violates your copyright, you are encouraged to notify VEZER. VEZER will respond to all such notices, including as required or appropriate by removing the infringing material or disabling all links to the infringing material. VEZER will terminate a Seekers's access to and use of the Website or Mobile Application if, under appropriate circumstances, the Seeker is determined to be a repeat infringer of the copyrights or other intellectual property rights of VEZER or others. In the case of such termination, VEZER will have no obligation to provide a refund of any amounts previously paid to VEZER.
Intellectual Property: This Agreement does not transfer from VEZER to you any VEZER or third-party intellectual property, and all right, title and interest in and to such property will remain (as between the parties) solely with VEZER. VEZER Mobile Application, Vezer.app, the VEZER logo, and all other trademarks, service marks, graphics and logos used in connection with VEZER, or the Website are trademarks or registered trademarks of VEZER INNOVATIONS PRIVATE LIMITED. Other trademarks, service marks, graphics and logos used in connection with the Website may be the trademarks of other third parties. Your use of the Website grants you no right or license to reproduce or otherwise use any VEZER or third-party trademarks.
Ownership of Vezer Content: All content created and presented on VEZER by and between seekers and leaders in the VEZER App(s) or on the associated VEZER website in whatever form, including text, audio and video formats, is the sole property of the Leader/ content creator. As a Seeker, you hereby agree not to take screenshots, create screen recordings, or otherwise replicate or reproduce such content for any use whatsoever including, but not limited to, public distribution on any mobile or online or other platform (social media, websites, et.) or your own private personal use. This prohibition includes the creation of any derivative content (including, but not limited to, illustrations, animations, AI images, GIFs, Memes, etc. based on content obtained through VEZER). Violation may result in suspension or termination of your VEZER Account and/or, in the case of inflammatory, slanderous, false, or otherwise malicious content, may subject you to civil lawsuits or legal remedies or criminal proceedings brought by law enforcement agencies, VEZER or Leaders as may be applicable to your actions.
Advertisements: VEZER reserves the right to display advertisements on the platform.
Attribution and Links: VEZER reserves the right to display attribution links such as 'Vezer.app,' theme author, and font attribution in your profile account footer or toolbar.
Partner Products: By activating a partner product from one of our partners, you agree to that partner's terms of service. You can opt out of their terms of service at any time by de-activating the partner product.
Changes to Terms and Conditions: VEZER reserves the right, at its sole discretion, to modify or replace any part of this Agreement. It is your responsibility to check this Agreement periodically for changes. Your continued use of or access to the Website and Mobile Application following the posting of any changes to this Agreement constitutes acceptance of those changes. VEZER may also, in the future, offer new services and/or features through the Website or Mobile Application (including, the release of new tools and resources). Such new features and/or services shall be subject to the terms and conditions of this Agreement.
Termination of Access: VEZER may terminate your access to all or any part of the Website or Mobile Application at any time, with or without cause, with or without notice, effective immediately. If you wish to terminate this Agreement or your Vezer.app account (if you have one), you may simply delete your account and discontinue using the Website or Mobile Application. All provisions of this Agreement which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
Disclaimer of Warranties: The Website and Mobile Application is provided "as is". VEZER and its suppliers and licensors hereby disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose and non-infringement. Neither VEZER nor its suppliers and licensors, makes any warranty that the Website or Mobile Application will be error free or that access thereto will be continuous or uninterrupted. You understand that you download from, or otherwise obtain content or services through, the Website or Mobile Application at your own discretion and risk.
Limitation of Liability: In no event will VEZER, or its suppliers or licensors, be liable with respect to any subject matter of this agreement under any contract, negligence, strict liability or other legal or equitable theory for: (i) any special, incidental or consequential damages; (ii) the cost of procurement for substitute products or services; (iii) for interruption of use or loss or corruption of data; or (iv) for any amounts that exceed the fees paid by you to VEZER under this agreement during the twelve (12) month period prior to the cause of action. VEZER shall have no liability for any failure or delay due to matters beyond their reasonable control. The foregoing shall not apply to the extent prohibited by applicable law.
General Representation and Warranty: You represent and warrant that (i) your use of the Website and Mobile Application will be in strict accordance with the VEZER Privacy Policy, with this Agreement and with all applicable laws and regulations (including without limitation any local laws or regulations in your country, state, city, or other governmental area, regarding online conduct and acceptable content, and including all applicable laws regarding the transmission of technical data exported from the country in which you reside) and (ii) your use of the Website and Mobile Application will not infringe or misappropriate the intellectual property rights of any third party.
Indemnification: You agree to indemnify and hold harmless VEZER, its contractors, and its licensors, and their respective directors, officers, employees and agents from and against any and all claims and expenses, including attorneys' fees, arising out of your use of the Website or Mobile Application, including but not limited to your violation of this Agreement.
Entire Agreement: This Agreement constitutes the entire agreement between VEZER and you concerning the subject matter hereof, and they may only be modified by a written amendment signed by an authorized executive of VEZER, or by the posting by VEZER of a revised version. Except to the extent applicable law, if any, provides otherwise, this Agreement, any access to or use of the Website or Mobile Application will be governed by the laws of INDIA, excluding its conflict of law provisions, and the proper venue for any disputes arising out of or relating to any of the same will be the state and the courts New Delhi. The arbitration shall take place in the English language and the arbitral decision may be enforced in any court. The prevailing party in any action or proceeding to enforce this Agreement shall be entitled to costs and attorneys' fees. If any part of this Agreement is held invalid or unenforceable, that part will be construed to reflect the parties' original intent, and the remaining portions will remain in full force and effect. A waiver by either party of any term or condition of this Agreement or any breach thereof, in any one instance, will not waive such term or condition or any subsequent breach thereof. You may assign your rights under this Agreement to any party that consents to, and agrees to be bound by, its terms and conditions; VEZER may assign its rights under this Agreement without condition. This Agreement will be binding upon and will insure to the benefit of the parties, their successors and permitted assigns.

Shipping & Delivery Policy

THE VEZER SHIPPING & DELIVERY POLICY HAS BEEN UPDATED ON THE 4th OF JANUARY, 2025

Shipping of any physical commodity is not applicable for business. Please refer to the "VEZER Purchase Policy".

Cancellation & Refund Policy

THE VEZER CANCELLATION & REFUND POLICY HAS BEEN UPDATED ON THE 4th OF JANUARY, 2025

VEZER INNOVATIONS PRIVATE LIMITED believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

VEZER is an access platform, where, you as a Seeker, are able to have direct one-to-one access to the Leaders (Business Leaders, Influencers, Content Creators, Celebrities, Public Figures or Expert Professionals such as Doctors/ Lawyers/ Journalists and their likes) that you are a fan or a follower of.
A seeker can connect with the leader through multiple modes of interaction while valuing their time. Hence, all interactions are paid interactions.
A seeker here is paying for the Leader's time. The commodity here is the time of the Leader. There is no physical product being shipped to the Seeker.
Cancellation policy based on the three modes of interaction are as follows:
1. Text to Video Response Interaction:
  1. The Seeker sends a Direct Text Message (DM) to a Leader by paying a fee as decided and published by the Leader.
  2. The DM has an expiry timeline of 7 Days or precisely 168 Hours from the moment the DM gets delivered to the Leader
  3. The Leader responds to the DM in the form of a video response.
  4. If the Leader doesn't respond and the DM crosses the expiry timeline, this will be termed as a failed interaction and a 100% refund to the Seeker is auto initiated to the Seeker's mode of payment.
2. 15 Minute Call Interaction:
  1. The Seeker can initiate a 15 minute call booking with the Leader between the next calendar date from the date of booking to +14 days.
  2. The Seeker can cancel the call anytime, 36 hours prior to the scheduled date and time. In this case, a 100% refund to the Seeker is auto initiated to the Seeker's mode of payment.
  3. The Seeker can cancel the call within 36 hours of the scheduled date and time. In this case 30% refund to the Seeker is auto initiated to the Seeker's mode of payment.
  4. In case the call schedule has been rejected by the Leader, a 100% refund to the Seeker is auto initiated to the Seeker's mode of payment.
  5. In case the Leader accepts the call schedule but cancels the call anytime before the scheduled time of the call, a 100% refund to the Seeker is auto initiated to the Seeker's mode of payment.
  6. In case the Leader accepts the call schedule but does not make their presence on the call within 5 minutes past the scheduled time, this will be termed as a failed interaction and a 100% refund to the Seeker is auto initiated to the Seeker's mode of payment.
3. 30 Minute Call Interaction:
  1. The Seeker can initiate a 30 minute call booking with the Leader between the next calendar date from the date of booking to +14 days.
  2. The Seeker can cancel the call anytime, 36 hours prior to the scheduled date and time. In this case, a 100% refund to the Seeker is auto initiated to the Seeker's mode of payment.
  3. The Seeker can cancel the call within 36 hours of the scheduled date and time. In this case 30% refund to the Seeker is auto initiated to the Seeker's mode of payment.
  4. In case the call schedule has been rejected by the Leader, a 100% refund to the Seeker is auto initiated to the Seeker's mode of payment.
  5. In case the Leader accepts the call schedule but cancels the call anytime before the scheduled time of the call, a 100% refund to the Seeker is auto initiated to the Seeker's mode of payment.
  6. In case the Leader accepts the call schedule but does not make their presence on the call within 5 minutes past the scheduled time, this will be termed as a failed interaction and a 100% refund to the Seeker is auto initiated to the Seeker's mode of payment.
In addition to the immediate preceding point, refunds could be considered under the following circumstances and conditions:
1. In either mode of interaction, the Leader has offered or promoted or referenced lewd, sexual or sexually gratifying or otherwise pornographic content or services, including nudity.
2. In either mode of interaction, Leader has issued threats or incited violence towards individuals or entities, or has violated the privacy or publicity rights of any third party.
3. The Leader acted in a manner that is not in accordance with the community guidelines of VEZER.
4. The content is flagged by the Seeker as inappropriate.
As a Seeker, in view of the immediate preceding point, you must bring the case to the notice of our customer service team within 24 hours of such interaction or the delivery of the response from the leader. The Customer Service Team after looking into your complaint will take an appropriate decision. VEZER shall act unilaterally and without notice or reason and shall be the sole decision maker to accept or reject refund.
In case of any Refunds approved by the VEZER INNOVATIONS PRIVATE LIMITED, it'll take 6-8 days for the refund to be processed to the end customer.

Purchase Policy

THE VEZER PURCHASE POLICY HAS BEEN UPDATED ON THE 4th OF JANUARY, 2025

VEZER is an access platform, where, you as a Seeker, are able to have direct one-to-one access to the Leaders (Business Leaders, Influencers, Content Creators, Celebrities, Public Figures or Expert Professionals such as Doctors/ Lawyers/ Journalists and their likes) that you are a fan or a follower of.
A seeker can connect with the leader through multiple modes of interaction while valuing their time. Hence, all interactions are paid interactions.
A seeker here is paying for the Leader's time. The commodity here is the time of the Leader. There is no physical product being shipped to the Seeker.
The Leader has the freedom to set the value for each of their modes of interaction. This is called their "Access Fee".
The Leader has the freedom to change/ alter the value for each of their modes of interaction at any time.
The Leader has the right to pause or activate either of the modes of interactions at any time as per their convenience or requirement.
Interaction requests for either modes of interactions which have already been initiated (in the case of Text DMs to Video response) or accepted (in the case of 15 minute call schedules) before the particular mode of interaction has been paused, will remain as it is and will still be open for successful completion even once the mode of interaction has been paused.
Payment of either mode of interaction made by the Seeker is first received by VEZER.
After the completion of a successful interaction, the "Access Fee" gets transferred to the Leader. The Access Fee is transferred to the Leader 72 hours post a successful completion of an interaction. The Seeker has the freedom to flag any interaction as inappropriate or counter to the "VEZER Community Guidelines" within 24 hours of such interaction or the delivery of the response from the leader. Please see "VEZER Cancellation & Refund Policy".
All interactions are recorded and stored in the VEZER backend for a period of 30 days. This is purely for Legal purposes in case any of the interactions lead to a dispute between the Leader and Seeker. After the 30 days, the content will be hard deleted and will not be available anymore. The content will also not be available for Seeker to view on their chatbox. VEZER will NOT use any of the content generated from the interactions between the Leader and the Seeker in our social media posts and/or digital advertisements, including videos and/or printed materials, created and distributed by VEZER, to raise awareness of VEZER and/or promote product benefits and/or announce or otherwise present the presence and/or availability of individual Leaders on VEZER, unless the Leader specifically permits VEZER to do so. VEZER has the freedom to approach any Leader for his permission to use his Name, Image and Likeness for our marketing/ advertising/ promotional efforts.
In the case the Leader does not respond or the call schedule gets cancelled, VEZER will act as per the "VEZER Cancellation and Refund Policy". Please see "VEZER Cancellation & Refund Policy".
Please note, VEZER does not take any responsibility for the quality of interactions a Seeker may have with a Leader. VEZER is not responsible for the behaviour of the Seeker or the Leader during any of the interactions. Under certain circumstances, VEZER may take action against a Leader or a Seeker if either party acts against the community guidelines of VEZER. Please see "VEZER Terms & Conditions" and "VEZER Cancellation & Refund Policy" for more information.
VEZER is only responsible for the authentication and verification of the Leaders on its platform. 100% of the Leaders are VEZER are authenticated and verified. No Leader can have an active VEZER account without going through the authentication and verification process.
VEZER will ensure all leaders on the platform satisfy the leader qualification criteria described in the VEZER Privacy Policy. If you are a Leader, please see "VEZER Privacy Policy".
Screenshots, Download of content and Screen Record are de-activated for Seekers.

Pricing Policy

THE VEZER PURCHASE POLICY HAS BEEN UPDATED ON THE 4th OF JANUARY, 2025

VEZER is an access platform, where, you as a Seeker, are able to have direct one-to-one access to the Leaders (Business Leaders, Influencers, Content Creators, Celebrities, Public Figures or Expert Professionals such as Doctors/ Lawyers/ Journalists and their likes) that you are a fan or a follower of.
A seeker can connect with the leader through multiple modes of interaction while valuing their time. Hence, all interactions are paid interactions.
A seeker here is paying for the Leader's time. The commodity here is the time of the Leader.
The Leader has the freedom to set the value for each of their modes of interaction. This is called their "Access Fee".
The Leader has the freedom to change/ alter the value for each of their modes of interaction at any time.

PRICING MATRIX
Modes of Interaction	Minimum Access Fee	Maximum Access Fee
Direct Message (DM)	INR 0/-	INR 5,00,000/-
15 Minutes Video Call	INR 10/-	INR 5,00,000/-
30 Minutes Video Call	INR 10/-	INR 5,00,000/-

In the case the Leader does not respond or the call schedule gets cancelled, VEZER will act as per the "VEZER Cancellation and Refund Policy". Please see "VEZER Cancellation & Refund Policy".

Policies

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Policies